Mumbai dabbawala start a new helpline for ‘Roti Bank’

This concept of 'Roti Bank' van is currently being rolled out in various cities. However, special efforts are being made by the Mumbai Dabbawala Association who has started a new helpline for the relatives of the patients who are admitted in the BMC hospitals. In Mumbai too, the ‘Roti Bank’ van provides food to the needy. D Sivanandan, the former Mumbai police commissioner inaugurated the helpline


  • In Mumbai, two years ago, under the guidance of Subhash Talekar, spokesperson, Mumbai Dabbawala Association has opened ‘Roti Bank’ which provides food to the poor and the patients relatives.

Speaking to My Medical Mantra, Subhash Talekar, spokesperson, Mumbai Dabbawala Association said, “We have started a ‘Roti Bank’ concept so that the patient’s relatives who stay with them in the hospitals and cannot afford food.”


He added, “Since two years, the hotel owners are cooperating in this initiative. The left over meal is distributed amongst the poor patients and the homeless children through bicycle. We do it along with providing the dabba service. Now, some hotels contact us by themselves.”

“Daily, we get 20 to 25 phone calls. On Saturday and Sunday, the calls go up to 40 to 50. Every day, Mumbai Dabbawala Association distributes food to approximately 300 people. It is not possible for us to go everywhere. Owing to which, we have started a helpline,” said Talekar.

About the ‘Roti Bank’ van:

  • One can call on the helpline 8655580001 or visit and request to take the food.
  • This van will mainly be operated in South, East and West Mumbai.
  • The volunteers on this van will work from 4:00 pm to 7:00 pm.