Clean Mumbai: BMC to conduct door-to-door survey to resolve cleanliness issues

To improve the ranking of Mumbai city on the clean cities matrix of the ‘Swachh Bharat Abhiyan’ survey, the Brihanmubai Municipal Corporation (BMC) has found out a new way ‘Feet on Street Survey’ to get more feedback of citizens on city cleanliness


In order to promote and encourage cleanliness among citizens in, the Brihanmumbai Municipal Corporation (BMC) has formed a team of health workers, who will visit the 24 the wards across the city. To seek a public feedback on cleanliness by holding a survey in which the representatives of BMC-appointed agency will meet Mumbaikars’ to seek their opinion and reactions about cleanliness in the city.

A mobile app called ‘Swachhata-MoHUA’ for complaints about cleanliness has been launched. To resolve complaints received on this app, the BMC has formed a control room, which will be active continuously. It will also ensure that the complaint is resolved within 12 hours.

Vijay Singhal, Additional Municipal Commissioner (eastern suburbs) and in charge of Cleanliness Survey 2018 said, “Under ‘Swachh Bharat Abhiyan’, the cleanliness survey will be conducted and Mumbaikars’ opinion will be taken. For this, we will take help of a private organisation. Our 15 health workers will visit 24 wards in Mumbai and will take their opinion. The feedback from residents will help BMC to improve cleanliness standards. We will provide them information about the app too. So, I request the citizens to cooperate.”