BMC stress helpline: More women seeking help

Everyone feels stressed from time to time. Stress is how the brain and body respond to any demand. Every type of demand or stressor such as exercise, work, school, major life changes, or traumatic events can be stressful. Stress can affect your health. To help people control it, in the year 2013, KEM Hospital had launched ‘Hitguj’ helpline. The number of women who call on the helpline is more than men


Stress, in everyday terms, is a feeling that people have when they are overloaded and struggling to cope with demands. These demands can be related to finances, work, relationships, and other situations, but anything that poses a real or perceived challenge or threat to a person’s well-being can cause stress. Patient becomes mentally ill, if he doesn’t seek timely treatment.

Speaking to My Medical Mantra, Dr Shubhangi Parkar, Prof and Head of the Department of Psychiatry of KEM Hospital said, “Those who face various challenges, or are living alone, think about suicide due to depression or patients who are into drugs should seek treatment.  Today, there are 25 per cent of people who face various psychiatric disorders. 90 per cent of those people do not know that there are psychiatrist clinics to overcome mental illness.”

To help people control it, in the year 2013, KEM Hospital and BMC joined hands and  launched ‘Hitguj’ helpline. The helpline has received a lot of response and so far 6,672 patients in the year, 2015 to 2016 called to seek help. By November 2017, this number has gone up to approximately eight thousand. The number of women who call on the helpline is more than men.  70 per cent women call on this number and regarding household issues.

“After contacting ‘Hitguj’ ‘help number – 24131212, these women are counselled by psychiatric medical department of KEM Hospital.  Special attention is taken to keep the information confidential. Right from Mumbai to all over Maharashtra contact on the helpline. Districts like Aurangabad, Sangli, Pune, Ahmednagar, Kolhapur, Satara are included in this,” said Parkar.

Dr Sagar Karia, a psychiatrist from Mulund said, “The number of patients is increasing in the society. It is a fact that people are ignorant about where to go for treatment. There should be awareness about mental illness.”

Dr Priyanka Mahajan, psychiatrist at Masina Hospital said, “People refuse to believe that they are ill. Forget the patient, but even the family does not agree that there is a person with a mental illness in the family. For this, the patient can be cured if he/ she seek treatment by experts at the municipal or private hospital.”